ARTICLE 1: PREAMBLE  

The purpose of this privacy policy is to inform users of the :  

• How their personal data is collected. Personal data is any information that can be used to identify a user. This may include, but is not limited to, a user's full name, age, postal or e-mail address, location or IP address; 
• On the rights they have concerning this data;  
• On the person responsible for processing the personal data collected and processed ;  
• On the recipients of this personal data;  
• About the site's cookie policy.  

This policy supplements the legal notice and the General Terms and Conditions of Sale, which can be consulted by users at the following address:  

Terms and Conditions : https://shop.kreos.fr/cgv

Legal Notice : https://shop.kreos.fr/mentions-legales

ARTICLE 2: PRINCIPLES GOVERNING THE COLLECTION AND PROCESSING OF PERSONAL DATA   

In accordance with Article 5 of European Regulation 2016/679, personal data is :   

• Processed lawfully, fairly and transparently in relation to the data subject; 
• Collected for specified, explicit and legitimate purposes (see Article 3.1 hereof) and not further processed in a manner incompatible with those purposes; 
• Adequate, relevant and limited to what is necessary for the purposes for which they are processed; 
• Accurate and, where necessary, kept up to date. All reasonable steps must be taken to ensure that personal data which is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay;  
• Kept in a form that permits identification of the data subjects for no longer than is necessary for the purposes for which they are processed; 
• Processed in such a way as to ensure appropriate security of the data collected, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.  

Processing is lawful only if, and insofar as, at least one of the following conditions is met: 

• The data subject has consented to the processing of his/her personal data for one or more specific purposes;
• The processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the data subject's request; 
• The processing is necessary to comply with a legal obligation to which the data controller is subject; 
• The processing is necessary to safeguard the vital interests of the data subject or of another natural person; 
• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; 
• Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, in particular where the data subject is a child. 

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE  

Article 3.1: Data collected  

The personal data collected within the framework of our activity are the following:  

Last name, first name, email, company name, address, telephone number, customer account number.

This data is collected and processed for the following purposes: order management and tracking, customer area management, service quality monitoring, newsletter dispatch, etc.  

Article 3.2: Data collection method 

When you use our site, the following data is automatically collected:  

in case of connection: identity and e-mail address.

They are stored by the data controller under reasonable security conditions for a maximum period of 36 months. 

The company may retain certain personal data beyond the above-mentioned periods in order to meet its legal or regulatory obligations. 

Article 3.3: Data hosting 

The shop.kreos.fr website is hosted by O2Switch

Siret : 510 909 807 00032
RCS Clermont Ferrand
SAS with capital of €100,000

ARCEP-declared telecom operator
09/2989 - AS50474

INPI registered trademark: 09 3 645 279
All visual and textual elements of this site are subject to INPI-Soleauz registration.

ARTICLE 5: THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING  

Any user concerned by the processing of their personal data may avail themselves of the following rights, pursuant to European Regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978):   

• Right of access, rectification and right to erasure of data (laid down respectively in Articles 15, 16 and 17 of the RGPD);  

• Right to data portability (Article 20 RGPD); 

• Right to limit (Article 18 of the GDPR) and object to data processing (Article 21 of the GDPR);  

• Right not to be subject to a decision based exclusively on an automated process;  

• Right to determine the fate of data after death ;  

• Right to refer the matter to the competent supervisory authority (Article 77 of the RGPD).  

To exercise your rights, please write to KREOS, 32 rue Berjon 69009 LYON or send an e-mail to info@kreos.fr.

In order for the data controller to process the user's request, the user may be required to provide certain information, such as first and last names, e-mail address and account, personal space or subscriber number.  

Visit cnil.fr for more information on your rights. 

ARTICLE 6: CONDITIONS FOR MODIFYING THE PRIVACY POLICY 

The publisher of the shop.kreos.fr site reserves the right to modify this Policy at any time in order to ensure that users of the site comply with current legislation.  

Any modifications shall not affect purchases previously made on the site, which shall remain subject to the Policy in force at the time of purchase and as accepted by the user when validating the purchase.  

The user is invited to take note of this Policy each time he uses our services, without it being necessary to formally notify him.  

This policy, published on 11.09.2023, was updated on 11.09.2023.